Privacy Policy

Your privacy is important to us. GengSewa.com is committed to protecting your data while offering a smooth rental experience.

Information We Collect

  • Personal details such as your name, email, and phone number during registration.
  • Booking information, including payment and transaction data.
  • Cookies and analytics data to improve our services.

How We Use Your Data

Your data is used solely for processing bookings, managing listings, and improving platform performance. We may also send booking confirmations and updates using WhatsApp via Wao.my, our official WhatsApp Business API provider.

Third-Party Services

We use Facebook, Google, and TikTok for minimal ads tracking and analytics to enhance your experience. We ensure that all tracking complies with applicable data protection laws.

GDPR and Data Requests

In compliance with GDPR, users may request data deletion by contacting us. Requests are processed within seven (7) business days. However, booking receipts and financial records are retained as required by taxation and legal obligations.

This policy may be updated from time to time. By continuing to use our website, you acknowledge and accept any changes made.

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